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Accountability Through Measurement
Accountability Through Measurement: A Global Healthcare Imperative looks at the need for healthcare organizations to become more accountable for their performance. The book discusses the necessary mindset, structures, tools, and communication modes needed for healthcare to be accountable to itsel...
Our price: $45.00 (€ 39.15)
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CQI and the Renovation of an American Health Care System
Written by the CEO and senior vice president of a 20,000 employee health care system, this book chronicles the journey that these healthcare leaders took when implementing continuous quality improvement (CQI) throughout this 27-hospital system. The authors candidly share their thoughts, challeng...
Our price: $15.00 (€ 13.05)
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Customer Driven Healthcare
Quality Function Deployment (QFD) is one of the most powerful approaches to delivering value to customers. Businesses of all types have been using the tools and techniques of QFD to identify critical customer needs and design initiatives that will satisfy customers while staying ahead of the co...
Our price: $55.00 (€ 47.85)
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Effectiveness of CQI in Health Care
A good resource to use for health administration and clinical performance measurement, this up-to-date collection of international experiences with continuous quality improvement (CQI) contains many examples of how CQI can be adapted for use in the United States. The stories have been written by ...
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Our price: $20.00 (€ 17.40), save 59%
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Handbook for Managing Change in Health Care
A milestone book, this pioneering reference is the first contributed resource from the nation's leaders in healthcare quality management. Chip Caldwell, a recognized leader in health care, has brought together more than 35 experts to write a handbook that specifically addresses the pressing needs...
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Healthcare Performance Measurement
The past decade has shown that performance measurement has gained prominence in the health care field. This breakthrough book addresses the urgent need for a systematic review and understanding of the science and art of performance measurement systems. Given the mandatory requirements toward accr...
Our price: $50.00 (€ 43.50)
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How to Use Control Charts for Health Care
In How to Use Control Charts for Healthcare, author Lynn Kelley presents an array of quality tools for the healthcare professional, emphasizing the use of control charts. The book provides a link between these tools and the accreditation standards relating to performance improvement as set by th...
Our price: $46.00 (€ 40.02)
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How to Use Patient Satisfaction Data to Improve Healthcare Quality
In How to Use Patient Satisfaction Data to Improve Healthcare Quality, the authors demonstrate the relationship between patient satisfaction and total quality in healthcare organizations. This is not a book on how to improve patient satisfaction, but rather how to use the information relating to...
Our price: $40.00 (€ 34.80)
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Improving Healthcare with Control Charts
Do you feel you are drowning in a sea of data and wondering how you can learn from all of this information? While measuring quality efforts in healthcare is essential to the overall performance of any healthcare organization, it is also very complex, leaving many feeling overwhelmed and with a lo...
Our price: $52.00 (€ 45.24)
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Insights to Performance Excellence 2006
An update to the popular best seller, Insights to Performance Excellence 2006 thoroughly explains the Baldrige Award Criteria for 2006. Author Mark Blazey has simplified the criteria through the use of linkage diagrams and flow charts for each of the items that comprise the criteria. The categori...
Our price: $75.00 (€ 65.25)
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